Frequently Asked Questions

Smarteez offers a variety of T-shirts, including printed T-shirts, oversized Bengali T-shirts, and special edition T-shirts for events like Durga Puja. Our T-shirts come in various designs, colours, and sizes to cater to everyone's style.

We provide a detailed size chart for each T-shirt on our product pages. You can refer to the chart to choose the best fit for you. If you're still unsure, feel free to contact our customer service team at care@smarteez.in or call us at 7001197073.

Our T-shirts are made from high-quality materials that ensure comfort, durability, and style. We use soft, breathable fabrics and vibrant, long-lasting prints to provide you with the best wearing experience.

To place an order, simply browse our collection on www.smarteez.in, select your desired items, choose your size and colour, and add them to your cart. Once you're ready, proceed to checkout, fill in your shipping details, and make the payment.

We accept all major credit and debit cards, UPI, net banking, and popular wallets like Paytm, Google Pay, and PhonePe.

Orders are typically processed and shipped within 2-3 business days. Delivery times may vary depending on your location, but most customers receive their orders within 5-7 business days. During peak seasons, such as festive periods, delivery times might be longer.

Yes, once your order has been shipped, we will send you an WhatsApp message with a tracking link to the courier's tracking page. You can use this link to monitor your order's delivery status.

If you're not completely satisfied with your purchase, you can return or exchange items within 3 days of receiving your order. The items must be unused, unwashed, and in their original packaging with all tags intact. To initiate a return or exchange, please visit our Return and Exchange page on our website at https://smarteez.in/apps/return_prime and follow the instructions.

Yes, certain items such as customised T-shirts and clearance sale items are not eligible for returns or exchanges. Please check the product description before making your purchase.

To keep your Smarteez T-shirt looking fresh, we recommend washing it inside out in cold water with similar colours. Use a mild detergent and avoid using bleach. Hang to dry or tumble dry on low heat. Do not iron directly on the print.

Yes, we offer bulk purchases for events, organisations, and festivals like Durga Puja. For more information on bulk orders and customisation options, please contact us at care@smarteez.in or call us at 7001197073.

You can reach our customer support team via email at care@smarteez.in or by phone at 7001197073. Our team is available Monday to Friday from 10:30 AM to 5:30 PM IST.

Currently, we only ship within India. We are working on expanding our shipping options, so stay tuned for updates!

To stay updated on the latest arrivals, promotions, and special offers, follow us on Instagram at @smarteez.in and Facebook at Smarteez India. You can also sign up for our newsletter on our website.

Currently, Smarteez operates exclusively online. This allows us to offer you the best prices and a wide range of products.